The wine cooler needs to be kept clean and dry to work properly.

Eliminate any residual water that can create unpleasant environments for wine.. Internal cleaning can be done with a soft cloth, neutral detergent and needs to dry well.

In the event of a malfunction, switch off the unit to OFF / OFF and disconnect the plug from the socket for 24 hours.

Small ice makers are prone to limescale, so we recommend monthly maintenance for heavy usage. Limescale cannot be considered a manufacturing defect and is therefore not considered a service issue.

To reduce the energy consumption in dual temperature wine coolers it is advisable to set the upper booth to a value not exceeding 5 ° of difference to the lower booth. Creating too much difference between the upper and lower zone forces a continuous warming up of the heater and increases energy consumption.
Please see the information about the new energy efficiency classes of wine coolers.

– Check that the internal bottles do not block the sensors, the outlet channels of cold, or the ventilation.

– Avoid direct contact with heat sources in the cabin, at the sides and behind the wine cooler.

– Clean the fans in case of high noise.

– Do not put objects inside the wine cooler that smell. It harm the taste of wine as the
wine breathes through the cap.

– Do not block the socket of built-in wine coolers

– Do not put heavy weights above the wine cooler.

– Check that the door is properly closed.

– The continuous opening of the door does not allow a constant temperature in the cooler.

– Make sure that the back, behind the compressor, has a minimum ventilation space of 10 cm.

– – If there is floor heating, the wine cooler needs more ventilation.

– In case of dual temperature, maintain a temperature not exceeding 5° of difference between the upper and lower zone, for example 10° upper zone 15° below.

– Mountain areas: To avoid malfunctions of the wine cooler in mountain areas and/or areas with temperatur below 0°C, the purchase of a dual temperature wine cooler is recommended.

All shipments have insurance.

The courier prior to handing over will call you to agree on delivery day and time. Deliveries are only on the ground floor and are left by the delivery company in front of the building number. For deliveries to the floor we have to check whether it is possible and request a quotation.

– Check that the delivered packages correspond to the number indicated on the shipping document.

– Check that the packaging is intact and not altered even in closing tapes.

– If possible, unpack the packaging and check that the product is not damaged.

– DAMAGE you should immediately complain to the delivery service by rejecting the products, or by writing on the shipping document UNCLOSED PACKAGE – DAMAGED PACKAGING, Unique Valid Notification in case of complaint. If the delivery service does not accept the notification then refuse the parcel.

We suggest to turn the wine cooler off for 24h before plugging it in for the first time and start its regular use.

To dispose of your wine cooler you must contact the municipality. Datron does not withdraw used and / or dispose of wine coolers.

Usually in summer (in some cases also in winter), with high outside or inside temperatures, and/or high air humidity, ice can build-up in the Datron wine cooler.
Ice is caused by numerous natural factors: the ambient temperature, the continuous opening of the wine cooler, excessive humidity, wine bottles that are leaned against the inside walls of the cooler or obstruct ventilation, etc.

To resolve the issue of ice build-up, we recommend to unplug the wine cooler for 24 hours, applying a container on the back to recover the thawed ice water.
The wine fridge can then be switched on again. It is advisable to disconnect the wine cooler from the power supply once a month during the summer for 12 hours.

The display indicates the inside temperature of the cooler that will never be equal to the display setting, since the internal temperature is altered by many factors such as: outdoor temperature, how many times is opened and closed the door, the cooler’s position, corners, sun, floor heating, storage of bottles, etc.

The display shows the desired temperature, internal and external probes give a signal to the compressor as soon as the cooling has reached about 2° below the set degrees. For this reason there can be a difference between the set and the internal temperature about even 3°.

Between the top shelf and the lower shelf can also be 3° of difference.

Wine coolers DO NOT HEAT the temperature from the outside, but they lower the temperature, therefore if the environment in which it is positioned is lower than the set temperature in the wine cooler, the set temperature will not match.

In wine coolers with static refrigeration a temperature difference between the lower and upper area is normal.
The compressor pumps cold air from above into the wine cooler. Cold air is heavier than warm and it falls down. Therefore is the lower part of the wine fridge the coldest area where to store white wine bottles. The upper area is more temperate and intended to store red wines. The difference in degree is not quantifiable as it depends on the outside temperature, the inside temperature and the humidity.

In the wine cooler with static refrigeration exists an ideal climate between temperature and humidity, which is suitable to store wine. This wine cooler has no ventilation and it is therefore more subject to condensation. This might happens especially in the summer months, when temperature differences between the inside of the wine cooler and the outside environment prevail.

If the door is opened continuously, or there are large temperature differences between in and out, ice may build up in the wine cooler. Turning off the wine fridge for 24 hours can easily fix this.