These General Sales Conditions concern the remote purchase of Datron Gmbh products via a telematic network at (hereinafter called the Site),

The Owner of the Site is DATRON HANDELSGES M.B.H., with registered office in Bahnhofstrasse 8 – 9500 Villach (AU), P.IVA ATU51262306

Each purchase transaction will be governed by the legal provisions of the Legislative Decree. 185/99, DLgs. 206/05; The information intended to conclude the contract will be submitted to art. 12 of the DLgs. 70/03 and, with regard to the protection of privacy, will be subject to the legal provisions of the DLgs. 196/03.


The sales contracts of the products on are deemed to be concluded at the time the order is made by the Customer to DATRON HANDELSGES M.B.H. and the latter accepts it.

DATRON HANDELSGES M.B.H. will promptly send the Customer the receipt of the purchase order made by the same. The Customer, by sending the order of his purchase order, declares that he has read and accepted these general terms of contract and is obligated to observe and respect them in his relations with DATRON HANDELSGES M.B.H.


DATRON HANDELSGES M.B.H. referring to art. 13 of Legislative Decree 196/2003 informs that the personal and fiscal data acquired also verbally in relation to the commercial relationships established, directly provided by the persons concerned or otherwise acquired in the course of the activity of the company, will be subject to treatment in accordance with the regulations referred to, including the confidentiality obligations provided in this Article. In relation to the aforesaid, the rights referred to in Article 7 DLgs may be exercised. 196/2003. It is expressly referred to the privacy policy listed in the“.


Before submitting his purchase order, the Customer is required to read carefully these general sales conditions. Forwarding the purchase order implies their full knowledge and acceptance. Finally, once the online purchase procedure has been completed, the Customer is required to print and retain these general contractual terms that have already been viewed and accepted during the termination of the contract.


By submitting the online order, the Customer sends to DATRON HANDELSGES M.B.H. a proposal to purchase the product and / or the products placed in the shopping cart. When the Customer makes an online order for the products that he has placed in the cart, he agrees to purchase them at the price and in the terms indicated in these General Sales Conditions.

DATRON HANDELSGES M.B.H. will notify the Customer of the acceptance and confirmation of the order. In particular, DATRON HANDELSGES M.B.H. will not accept orders:

· If the material at the time of order is not available in stock and / or

· If the Customer can not or does not want to pay by using Credit Cards, Paypal, Bank Transfer or Cash on Delivery.


The customer purchases the product, whose features are illustrated online in the respective descriptive and technical descriptions, at the price indicated therein, plus the delivery costs specified on the site (excluding any charge for cash on delivery). Before the purchase order is forwarded, the unit cost of each product selected is in the total cost when purchasing multiple products. Once the purchase order has been submitted, the Customer will receive from DATRON HANDELSGES M.B.H. a confirmation email confirming receipt of the purchase order and containing information on the main features of the purchased goods, a detailed indication of theprice, delivery costs, applicable charges and means of payment and containing a Referral to the general conditions of contract and information about the existence of the right of withdrawal, the terms and conditions of its exercise displayed on the site.

Following the approval of Law Decree 4 July 2006, no. 223 “maneuvering bis” art. 37 paragraphs 8 and 9, converted with Law 248 of August 4, 2006, which entered into force on August 12, 2006, which restores the obligation to communicate the list of customers and suppliers in case of issue of invoice, and of the Decree Law 78 Of May 31, 2010 converted into Law 122 of July 30, 2010, it is necessary to require customers to communicate VAT IDENTITY and TAX CODE in the relevant fields on the site.


ATTENZIONE: qui ti ho già inviato la traduzione delle singole posizioni


The Customer may make the payment due by choosing one of the following methods:

a) Payment by credit card

In the event that the consumer intends to make payment by credit card, he or she may use the PayPal payment procedure to ensure the confidentiality of the data provided by customers. For further information and further legal agreements, please refer to

This payment method has a surcharge on the purchase amount (excluding shipping costs) of 3.4%.

b) Payment in cash on delivery

The payment cash on delivery is accepted upon advance payment of 20% of the value of the products purchased to be paid by bank transfer at the time of order. The outstanding amount equal to 80%, plus 5% of the value of the purchased product, must be paid directly to the forwarder at delivery. Payments can be made in cash up to 2.999,00 Euro. In addition to this amount are accepted circular checks that must be addressed toDatron Handelsges m.b.H , (bank checks and postal checks are not accepted).

c) Payment by bank transfer

Payments by bank transfer can be made to the following banking coordinates:

– IBAN:AT 56 5 200000455637376 BIC:HAABAT2K – Header: Datron Handelsges m.b.H

The Customer may submit a copy of the receipt at the e-mail address in order to shorten the order shipment times. It is also possible to send the scanned payment copy through the “Contact” area of the site.

The purchased item will be shipped with the methods described in the next paragraph “Delivery of Products” to the address indicated by the Customer, within two / five days from the date of the bank transfer (the times vary according to the Bank Institution used).


The purchased item, together with its invoice, is shipped by the delivery service to the address specified by the customer in the online order. Any specific requirements should be addressed to DATRON HANDELSGES M.B.H. by sending an e-mail to or by contacting following phone number +43 720775458.

DATRON HANDELSGES M.B.H. assures delivery of the goods to warehoouse within 5/10 (five / ten) working days from the date of receipt of the confirmation of the transaction. For detailed information about the delivery date, an e-mail can be send to (for payment by cash on delivery the 5/10 (five / ten) days will be counted from the date of receipt of the order via -mail).

For products not available in stock but booked and reserved, the delivery will take place within 90 (ninety) working days from the date of the receipt of an anticipation amount, by prior arrangement with the Sales Department at the following telephone number 3482660808 or by e-mail

goods. It isIn the case of non-delivery of the goods for the absence of the receiver, at the address indicated by him in the order, the forwarder will leave a notice and will repeat a second delivery; if the receiver is still missing, the goods will be returned to the sender (DTN Ecommerce Group Srl Via Savonarola 242 int. 11 35137 – Padua Italy). Freights for a new delivery are now at the receiver’s charge.

Upon delivery the Customer undertakes to verify that the parcel is not damaged.

All wine coolers, large wine refrigerators, ice makers, wine dispensers, beer and drink coolers, cigar humidors, fridges for wine – cold cuts and cheese, blast chillers, fridges- and freezers have kasko insurance during transport.
Since all products for sale on the Site are assured, in the event of a damage, there has to be made a note on the shipping document delivered by the forwarder, with the written notice: UNCLOSED PACKAGE – DAMAGED PACKAGING unique Valid note in case of complaint. In the absence of this statement, the Customer will not be entitled to compensation for damages or replacement of the product. It is 
also necessary for the Customer to specify in detail the REASON of the reserve (packaging damaged, wet, damp, deformed, damaged, etc.).

All goods sent out by DATRON HANDELSGES M.B.H. are accompagnied by an invoice; in case of missing of the invoice and / or transport documents of the forwarder they may be requested by e-mail at


Products purchased on are subject to the rules on the sale of consumer goods. The delivered products conform to the features described on-line in their descriptive and technical specifications. DATRON HANDELSGES M.B.H. is liable to the Customer for any defective compliance at the time of delivery of the goods.

All DATRON HANDELSGES M.B.H. products have a 2-year warranty on all defects in manufacturing. During the warranty period, the product will be repaired for free.

The European compliance guarantee applied to the products is 24 months. The product must be used correctly, respecting the correct use of the target as instructed by the instruction manual.

Damage caused by misuse is not warranted and the Company assumes no responsibility for direct and indirect damages resulting from such misuse.

All wine coolers travel during their transport covered by full insurance. At the time of delivery, as indicated in the paragraph on delivery of the products, the Customer must carefully check that the delivery package has not suffered damage during transport; Even in case of doubt, the Company asks the Customer to annotate in the delivery document “right to reserve check for damaged parcel at the time of delivery”.

The customer must keep the product packaging for the entire duration of the warranty, in order to be able to send the product carefully packaged to service in case of malfunction or breakage.

For any problems, the Customer undertakes to contact the Support Center via e-mail at communicating the problem.

In the event of a malfunction or failure, DATRON HANDELSGES M.B.H. will send the customer, after the request for assistance, the authorization number and will send the forwarder for a pick-up, after telephone appointment, at the customer’s responsability and charge.

If after check at the service the wine cooler does not present any defects and / or defects complained by the Customer, the shipping and handling costs will be charged to the customer.



The Customer has the right to exercise the right of withdrawal.

In particular, the consumer can withdrawn from any contract concluded with DATRON HANDELSGES M.B.H., without any penalty and without specifying the reason, within 14 (fourteen) days of receipt of the goods. The right of withdrawal shall be recognized by the consumer in respect of any goods purchased by him on the website


The withdrawal shall be exercised by sending, within the above terms, a written communication to DATRON HANDELSGES MBH either to the email address or by post mail to Bahnhofstrasse 8A 9500 Villach Austria by registered letter with acknowledgment of receipt. When the goods have been delivered, the customer is required to return it to DATRON HANDELSGES M.B.H. within the date of 14 (fourteen) days from the date of delivery of the goods.

The goods must be returned to the full address indicated on each accessory, instruction leaflets and everything else originally delivered to the Customer, packaged in their original packaging. The returned product must be accompanied by a copy of the electronic receipt of the order. The costs of returning the goods to DATRON HANDELSGES M.B.H. is at the Customer’s charge. If the right of withdrawal is exercised by the Customer in accordance with the conditions of this clause, DATRON HANDELSGES M.B.H. is required to repay the sums paid by the Customer for shipment.

In particular, DATRON HANDELSGES M.B.H. will proceed to the transfer of the redemption order on the cost of the shipped item including the expense of shipment within 14 (fourteen) days after the receipt of the goods by DATRON HANDELSGES M.B.H. and its distribution companies. This transaction is done through the credit card used for payment or the amount credited to the bank account indicated by the Client.

DATRON HANDELSGES M.B.H. has the right to reject any product returned in a different way from the conditions specified above, as well as products for which the Customer has not fully paid the refund, or have not been respected the methods and times indicated for the communication of the Exercise of the Right of Withdrawal.

In the event that the Customer has not retained the original packaging of the product, or decides to deliver it by means of another forwarder not assigned by DATRON HANDELSGES MBH the delivery costs will be at the Customer’s charge.


In case of missing of the total or partial payment of the purchase amount DATRON HANDELSGES M.B.H. reserves the right to declare under the terms and for the effects of art. 1456 of the Italian Civil Code resolved the purchase contract by sending a written communication to the Customer’s electronic address.


For any claim or clarification, the Customer must contact the number +43 720775458 or the e-mail address The Customer will be contacted for clarification within 3 working days of the request.


This contract is governed by Italian law. Any dispute concerning the interpretation and execution of contracts entered into in accordance with these General Terms and Conditions shall be resolved before the competent Judicial Authority under the applicable law in the case of a “Consumer” customer, while for the professional clients the competent court shall be the Court of Padua.


As far as not expressly provided in this contract, the law in force is applicable.