SHIPPING, DELIVERY TIMES AND INSURANCE
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Standard delivery on grounf floor with phone call for delivery.
Shipping costs: from €39.90 depending on the weight of the product. Delivery time: 5-10 working days from receipt of payment (if the item is in stock).
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ORDERS ON RESERVATION
We confirm that the products in reservation will be dispatched within the terms indicated in the data sheet of each product, except for reasons of force majeure. Delays will be communicated by email.
SHIPPING INSURANCE
Insurance costs must be added to the shipping costs. The insurance includes protection against any damage during transport from the delivery company. Otherwise we are NOT responsible for any damage to the wine cooler.
BEFORE DELIVERY
Please inform us before ordering if there is a lift and make sure that there is enough space for the product.
Otherwise, the delivery company will use the stairs for delivery if they are wide enough and the package does not weigh more than 70 kg. Otherwise, they will have to postpone the delivery and use more people, e.g. a third man.
UPON DELIVERY
Please check very carefully that the package is not damaged when you receive it. If the outside of the package is damaged, please reject the goods, take photos and and send an email with photos to customercare@datrongmbh.eu.
All goods are accompagnied by an invoice; in case of missing of the invoice and / or transport documents of the forwarder they may be requested by e-mail at customercare@datrongmbh.eu
